Facility Management


Universal FM provides a comprehensive range of high quality facility management services to clients across a wide variety of sectors all across Australia.

Asset Management


Save time and maximise your return on asset investment by selecting Universal FM’s extensive Asset Management Services. Giving you confidence that assets are running efficiently and that we are prolonging their life, Universal FM’s professionally qualified team provides Asset Management in the areas below.

Areas of Expertise
  • HVAC
  • Electrical        
  • Lifts & Escalators
  • Plumbing
  • Fire Systems
  • Painting
  • Carpentry & Joinery
  • Lighting
  • Security Systems
  • Property Maintenance
  • Plant & Equipment

Operational Services


Sourcing and managing multiple service providers can be a laborious task. Experience a responsive service with a single point of contact and the skill set to project manage a diverse range of services on your behalf, by selecting Universal FM’s Operational Services. We ensure that the following services are carried out to superior quality standards, with high attention to safety and environmental sustainability.

Our Services
  • Catering
  • Linen, Laundry and Uniform
  • Cleaning
  • Washroom Services & Supplies
  • Event Management
  • Concierge
  • Security
  • Mail Room & Courier
  • Records Management
  • Grounds Maintenance
  • Waste Recycling
  • Pest Control
  • Project Management
  • Contract Management
  • Communications
  • Support Services

Workplace Management


When it comes to Workplace Management, Universal FM draws on its knowledge and experience of managing a variety of projects, such as those listed below. Our Project Management methodology operates with a close focus on achieving the outcomes you expect, whilst incorporating thorough change management procedures, to ensure your team adapts comfortably to adjustments.

Areas of Expertise
  • Workspace Planning
  • Interior Design
  • Fit Outs
  • Staff Relocations
  • Lease Administration
  • Building Management Systems

Technology Platforms


Integrating our advanced technologies into your existing procedures is simple, facilitating transparent reporting. Our friendly call centre personnel log requests within our system, with client-specific workflows and approvals to assure you that the correct procedures are followed, including billing, allocation of specific service level agreements, response and resolution times, and authorisation levels.

Areas of Expertise
  • Job Management & Reporting
  • Induction & Training Systems
  • Time & Attendance Tracking
  • Inspections & Reporting
  • Mobile Applications
  • Conferencing

Compliance & Risk Management


Universal FM appreciates the many challenges organisations, and their supplier’s, face to meet their compliance and risk management responsibilities. Universal FM’s auditable Compliance and Risk Management systems and procedures empower our clients to meet their obligations with confidence in the following areas:

Areas of Expertise
  • Strategy and Planning
  • Legal Requirements
  • Regulatory Reporting
  • Management System Integration (Safety, Environment, Quality, Risk)
  • Emergency Planning, Preparedness & Response
  • Energy Management
  • Auditing



Many of our clients found managing multiple contracts and suppliers to be expensive and complex. Universal FM’s systematic and methodical approach to procurement, offers our clients value for money, through careful contractor selection, management and key performance indicators.

Areas of Expertise
  • Procurement
  • Invoice Consolidation
  • Forecasting
  • Reporting